Frequently Asked Questions (FAQ)

Our platform is currently active in 25 different countries and supports over 50 world languages. This allows you to easily communicate with caregivers or families from different regions in your native language without any language barriers.

Yes. All messages exchanged through BakımMatch are end-to-end encrypted and protected in compliance with GDPR/KVKK standards. For your safety, it is recommended to use our in-platform messaging system directly rather than switching to external applications.

By using the advanced filtering system on our "Find Caregiver" page, you can specify criteria such as Service Type (Patient Caregiver, Play Sitter, Live-in Caregiver, etc.), City, Gender, and Maximum Hourly Rate to instantly list the most suitable profiles.

After logging into your account, you can create a listing from your Dashboard or by clicking the "Post Job" button on the homepage. Providing detailed information about the patient/child's condition, working hours, and expected budget will help the right candidates reach out to you faster.

After reviewing the caregiver's profile in the search results, you can initiate direct contact through our internal messaging system using the message button on their profile page. You can access your chats from the "My Messages" tab.

It is vital that your profile is detailed and complete. Transparently sharing your past work experience (e.g., 10 years of Alzheimer's care experience), certificates, professional skills (Emergency Reaction, First Aid, etc.), and expectations builds trust with families.

You can explore active job postings by visiting the "Explore Jobs" section. Go to the detail page of a listing that matches your working style (Live-in, Daily) or location, and send your application directly to the family via the "Send Message" button.